The Inspired Choice
Authentic Stories, Surprising Lessons, and Practical Takeaways for Business Starters empowering you to make impactful choices for both your personal and professional life.
Human Connection in Tech: Andrew Bolton on Customer Service and Aligning Values with Business
Caroline Biesalski introduces Andrew Bolton, exploring his transition from finance to founding TechRescue. Andrew shares insights on balancing human connection with automation in customer service, and highlights the company's specialization in tech support for senior citizens. The discussion covers the evolution of TechRescue's communication technology and the importance of consistency and branding in business growth. Andrew emphasizes aligning personal values with business practices and reflects on technology's impact on communication and society. The episode concludes with contact information for TechRescue, Andrew's future aspirations, and final advice for entrepreneurs. A sponsor offers a free breakthrough session.
Key Points
- Leave your friends behind and just try, even if it's scary and expensive, to move forward in your business.
- Building a brand and customer loyalty in an age obsessed with automation requires a focus on human connection and personalized service.
- Consistency and doing good work in the world will ultimately lead to success and growth in your business.
Chapters
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Transcript
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